Shipping & Handling

LOCAL ORDERS

Free shipping on all orders above PKR 5000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card payment processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) in a "Cash on Delivery" order are out of stock in our warehouse, then we will only ship the available article(s). For "MIGS (credit card)" orders, if items are out of stock, we will contact you for a replacement product(s). You will be informed via phone or email in case a shipment is delayed due to any reason. Your order should be delivered within 2-4 business days via TCS or M&P. Please ensure shipments are accepted only from TCS & Tech Valley.

INTERNATIONAL ORDERS

International shipping rates are calculated based on the destination and the weight of your shipment. Also, please ensure to check the duty charges (if any) of your shipment as these charges will be payable to the courier company at the time of delivery. Estimate your shipping and duty charges by adding items to the shopping cart. Your order is reviewed for accuracy and payment validity. Once approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on provided information accuracy. In-stock items are shipped promptly from our warehouse upon order confirmation. Once you receive your order confirmation email, you can track your order at www.tcs.pk. For out-of-stock items, we will consult you for replacement options. You will be notified via email of any shipment delays. Delivery time includes payment authorization, order processing, customs delays, and TCS transit time. Estimated delivery time ranges from 2-4 working days for in-stock items. For complaints, please email us at thetechvalleyz@gmail.com. Note that customs duties and clearance charges must be fulfilled by the customer. Please ensure shipments are accepted only from techvalley.shop, TCS Postex.