EXCHANGE POLICY
"Product(s) can be exchanged from any of our regular stores within 7 days from the date of purchase at Techvalley.shop. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen; therefore, products cannot be exchanged for this reason. We will only exchange or refund any product(s) if the product(s) received have any kind of manufacturing defect. Contact our customer service center by emailing us images of the defective product at thetechvalleyz@gmail.com or calling us at +92 328 6811 115 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with a product of the same price value."
REFUNDS
"We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement."
ORDER CANCELLATION
"You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the 'Return and Exchange Policy' will apply. Tech Valley may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors, or credit card payment is declined by the issuing financial institution."